Terms of Service

HR Key is an independent HR consultancy providing practical, commercially focused people solutions to businesses across Ireland. Our services include HR consultancy, employee relations support, recruitment assistance, policy development, HR compliance, workplace investigations, training, and organisational development.

HR Key provides professional HR advice and support tailored to the needs of each client. Services may include:

• HR consultancy and advisory support
• Employee relations guidance
• Recruitment and selection support
• HR audits and compliance reviews
• Policy and handbook development
• Performance and absence management support
• Workplace investigations
• Leadership and management coaching
• Learning and development programmes

The scope, deliverables, timeline, and fees for any engagement will be agreed in writing before work commences.

HR Key provides HR expertise and practical recommendations based on information supplied by clients. While every effort is made to ensure advice is accurate, current, and aligned with best practice, our services do not constitute legal advice. Clients should seek independent legal counsel where appropriate. Ultimate responsibility for business decisions and implementation remains with the client.

Clients engaging HR Key agree to:

• Provide complete, accurate, and timely information.
• Cooperate with requests necessary to deliver services.
• Comply with all applicable employment legislation and regulations.
• Retain responsibility for decisions relating to employees and business operations.

HR Key cannot be held responsible for outcomes arising from incomplete, inaccurate, or withheld information.

Fees will be agreed in advance and confirmed through a proposal, quotation, service agreement, or statement of work. Unless otherwise stated:

• Invoices are payable within 30 days of the invoice date.
• Additional work requested outside the agreed scope may incur further charges.
• HR Key reserves the right to suspend services where payments remain outstanding.

We understand that HR matters often involve sensitive and confidential information. HR Key will treat all client information as confidential and will not disclose information to third parties except:

• Where required by law.
• Where authorised by the client.
• Where necessary to deliver agreed services.

This commitment to confidentiality continues after the conclusion of our engagement.

HR Key is committed to safeguarding personal data and handling information in compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). For more information about how we collect, use, and protect personal data, please refer to our Privacy Policy.

All reports, templates, policies, training materials, presentations, guides, and other content developed by HR Key remain the intellectual property of HR Key unless otherwise agreed in writing. Clients may use materials provided for their internal business use only and may not reproduce, distribute, or commercialise such materials without prior written permission.

To the fullest extent permitted by law, HR Key shall not be liable for:

• Indirect or consequential losses.
• Loss of profits, revenue, contracts, or business opportunities.
• Decisions made by clients based on advice provided.
• Actions taken contrary to HR Key recommendations.

HR Key's total liability in relation to any claim shall not exceed the total fees paid by the client for the services giving rise to the claim.

Users of the HR Key website agree not to:

• Use the website unlawfully.
• Attempt to gain unauthorised access to systems or data.
• Introduce malicious software, viruses, or harmful code.
• Copy, distribute, or reproduce website content without permission.

HR Key reserves the right to modify, suspend, or remove website content at any time without notice.

The HR Key website may contain links to third-party websites. These links are provided for convenience only. HR Key is not responsible for the content, policies, or practices of any external websites.

Either party may terminate an engagement in accordance with the terms set out in the applicable service agreement. Clients remain responsible for payment of all completed work and incurred costs up to the date of termination.

HR Key reserves the right to amend these Terms of Service at any time. Any updates will be posted on this website and will become effective immediately upon publication.

These Terms of Service are governed by the laws of Ireland. Any disputes arising from these terms or services provided by HR Key shall be subject to the exclusive jurisdiction of the Irish courts.